FAQs • Williamson County • CivicEngage

I want to do a cash bond for an inmate, what do I need to do?: Cash bonds can be made 24 hours a day at the jail. The cash must be in the exact amount of the inmate’s bond amount, no change can be given. The cash posted may be subject to court costs and fines, at the discretion of the courts.

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Sheriff's Office

1. Where are you located?: 408 Century Court Franklin, TN 37064
Click here for a map

2. How do I find out information on an inmate in your facility?: For information on who is in the facility and what they are charged with call 615-790-5570. The
deputy who answers the telephone will be able to give bond amounts and basic information on how to gain the release of inmates. It can take several hours from the time the inmate is accepted into the facility before fingerprints and a mug shot are taken. Inmates cannot make bond until the entire intake process is complete. The amount of time that is required varies with the number of persons arrested and the cooperation of each inmate.

3. When will an inmate get released?: Release dates for inmates who are being released as “time served” may be received by calling 615-790-5570 and asking for Classifications, Monday through Friday, 8am to 5pm. Release dates for inmates who are being released to another agency or correctional facility will NOT be provided, for security reasons.

4. Can we deliver a message to an inmate?: Due to the number of inmates our facility houses we are not able to deliver messages. If you have a true emergency, ask for the shift supervisor and inform them of your situation.

5. Can I bring in an inmate’s prescribed medication?: You can bring medication into the front lobby for an inmate. The medication must be in the original pharmacy issued container. The doctor is the one who approves medication in our facility so bringing it in is NOT a guarantee that the inmate will receive it.

6. How do I place money on an inmate’s Commissary account?: Money orders can be dropped off for an inmate at anytime; there is also a kiosk in the front lobby that will accept debit, credit cards or cash. You can also visit this website vendengine.com or call 1-855-836-3364.

7. Can I find out how much money an inmate has on his/her account?: We do not release this information for privacy reasons.

8. Can I bring in Food or Clothing for an inmate?: We do not accept any items for an inmate. You can place money on their commissary account that will allow them to buy these items.

9. How do I put money on or set up an inmate phone account?: To set up an account or add funds use https://inmatesales.com

10. When can I visit an Inmate, how many people can visit, how many visits can an inmate have in a day, when should I arrive, and what do I need?: Visitation days are Saturday and Sunday only. Visitation is on a first come, first served basis. Inmates can have one visit per day, with two adults and up to three children. Visitors are required to show up 30 minutes prior to the time they wish to visit. Individuals must have a valid ID to sign in. Visitors are not allowed to have any items other than their keys when coming in for visitation. Absolutely no phones, tablets or accessories of any kind are allowed in the visitation booth. Visitors are asked to dress appropriately, this includes no low cut shirts or those with spaghetti straps, jeans with any holes or skirts/shorts that are above the knee are NOT permitted.

11. If a person held in the facility requires a bail bondsman to post bond what do we do?: It is the responsibility of the inmate or their family or friends to select the person or company to write the bond. Deputies are not allowed to recommend any person or company.

12. I want to do a cash bond for an inmate, what do I need to do?: Cash bonds can be made 24 hours a day at the jail. The cash must be in the exact amount of the inmate’s bond amount, no change can be given. The cash posted may be subject to court costs and fines, at the discretion of the courts.

13. If I am surrendering myself to do jail time, what can I bring into the jail with me?: When turning yourself in to serve time, there are a few things that you can do to expedite your process. When you arrive at the CJC or Courthouse (Depending on where you are scheduled to report) bring as little as possible with you. You are only allowed (2) two white t-shirts, (2) two white sports bras (no plastic or metal), (2) two white pair of underwear and (2) two pair of white socks. Prescription medication (no over the counter medication is allowed) only if it is in its original container. Plastic frame prescription glasses are allowed. Nothing except what is listed is permitted.